Contact Us
Call
To activate your card:
1800 174 239 (or +1 954 514 8958 if you are outside Australia)
To report your card as lost or stolen:
1800 174 239 (or +1 954 514 8958 if you are outside Australia)
Write
To dispute a transaction or for other correspondence:
Heritage Bank Gift Card
PO Box 177
Balmain NSW 2041
Australia
You may also use one of our dispute forms.
When contacting us please tell us your name, the 16-digit number on your card, and your authentication code.
Please help us to help you by supplying as much relevant information as you can. We will respond within 2 business days.
E-mail
Please fill in the form below:
Privacy Notification
The Australian Privacy Principles require us to notify you that:
email info@universalgiftcard.com.au
mail PO Box 177 Balmain NSW 2041
phone 02 9556 7560 (or + 612 9352 3888)